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Communication Across Cultural Distance Individuals struggling to understand cultural differences act towards an
Irrespective of the value seen in the other (the culturally distant counterpart, visiting expert, interlocutor, advisor, etc) one can assimilate his/her knowledge or tools or one keeps them separate. Thus the attitude on the vertical axis is independent of the horizontal axis. Similarly, the value does not imply an interest in knowing the other or in ignoring him/her and furthermore the relational axis is independent of the identity axis. Some areas in this 3-dimensional space are common, others rare and visible only in extraordinary individuals. Graphic 1: Climate Change Mitigation in Brazil: Cultural Distance in CDM projects.
The ultra-modernist capital Brasilia illustrates how far this foreign design is positively qualified (and lived in) but never acquires local features or affects other cities. Sometimes even Brazilian expert knowledge published in European academic journals and cited as authoritative still remains separated from Brazilian work and efforts. Cultural distance is still felt, evoked and resented toward the person and his/her knowledge. By moving back and forth repeatedly under the right conditions, knowledge can loose symbolic charge and becomes useful and integrated in Brazilian CDM projects. Graphic 2: Climate Change Mitigation in China: Cultural Distance in CDM projects.
European goods carry significant prestige in China but their use is disconnected from this prestige. Likewise, technical knowledge is not seen differently when it is related to local usage. Irrespectively of these origin attributes, assimilation is unpredictable. Both the blue and the red surfaces as typical interpretations of cultural distance are simplifications and most organisations have sufficient numbers of individuals with different behaviour that can agglomerate to other outcomes. Individuals anticipate that they can stop well known patterns of relating to foreigners and vice versa. Types of organisations, firm sizes or dominant professional groups in firms can be sources for other patterns. Graphic 3: Developer Positions in 3-dimensional Cultural Distance
ally- competitor - judge = when a
local group ————————————— varies widely over the relational axis, while there are no
value or identity differences in the local perception of foreigners called “Gringo“ by those locals on the
right, medium opinion locals speak of “Malinchismo“, on the left no subjective claims (ally) appear. All locals and foreigners had the same engineering education and years of professional experience. All individual engineering skill differences among foreigners and among locals remained inaccessible.
Graphic 4: Observer Position as a Pawn in the Development Context
The observer is a pawn for the team members, they use his/her presence in staged demonstrations to appeal to the other team members. In Mexico, the staged demonstrations moved the observer along the red line towards the left. The effectiveness of the observer presence and of management tools derived from it are the product of the legacy of development assistance and the economic growth inferiority or decline. ally - competitor - judge: passive use of the pawn to claim sincerity especially by those on the
jerk - academic - coach: those local experts towards the “known“ use the pawn to demonstrate The management tools from ethnographic fieldwork in Chad serve to separate the value from the relational axis. These tools improve the tendency among Chadian experts to scrutinize what the foreigners bring. Similar to the use they made of the pawn (an observer), moving along the blue line toward the coach end, the tools expand the local significance of the project content by offering Chadians more arguments among them. In both cases Mexico and Chad, management goals introduced co-existed with observer presence (described in chapter 6.1.3 Intersubjectivity and the management landscape, in Grammig, 2002). Possible roles an outside observer is used for by team members seizing an occasion (suitable situation during normal project activity) for a verbal plea towards the other group:
This list is counterproductive when transferred to another context. Any field research requires producing these categories anew, and overcoming personal traits in the observer’s presence, exchange and perception. The observer role reflects to the social other and at the same time to the opposite side in the project team. Fieldwork becomes more diffult, even impossible, the more the observer role reflects him/herself as an individual. Hausmann R and D Rodrik, 2003, “Economic development as self-discovery“, Journal of Development Economics, 72: 603-633. |
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